Contact information

We are here to assist you with any questions or enquiries regarding our online shop, products, orders, exchanges, shipping or other shop-related matters.

Contact Information

Email: shopct@sanccob.co.za

For online-shop enquiries, please contact us via the email address above or complete the contact form available on our website.

Order Enquiries

When contacting us regarding an existing order, please include your order number where possible. This will help us assist you as quickly and efficiently as possible.

Response Times

We aim to respond to all enquiries as soon as possible during our normal business hours. Please allow reasonable time for a response, particularly during weekends, public holidays and busy periods.

Our business hours are:

Monday to Friday: 08:00 – 17:00

Other Enquiries

For enquiries that are not related to the online shop, please contact SANCCOB Reception:

Email: reception@sanccob.co.za

We appreciate your patience and look forward to assisting you.